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David Stanley Ford

Technology forces Randy’s to close after 28 years

BRIAN KIMBALL    Comments Comment on this article26
Published: July 17, 2009


Liquidation signs on Randy’s M&M’s in Edmond on Thursday. PHOTO BY PAUL B. SOUTHERLAND, THE OKLAHOMAN

EDMOND — After changing with the times for 28 years and supplying Edmond with movies and music and more, Randy’s M&M will be closing because the latest changes are too much for the store to overcome.

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"The only people still trying to do bricks-and-mortar video or music stores are people in corporations trying to maintain their jobs with other peoples’ money,” store owner Randy Ruark said.

"We can’t risk our life savings trying to prove we could last a little bit longer,” he said.

When it opened in 1981, the store’s focus was on the music side of the business as it sold vinyl records, 8-tracks and cassette tapes.

About nine months later, Ruark said customers were asking about VHS and Betamax videos so he needed to adapt to supply his customers’ demand. Randy’s M&M eventually branched out to sell TVs, cameras, clothes and posters and at one time had its own photography studio in the late 1980s.

But all that has changed.

Today, technology has altered the direction of how people buy and sell music and buy or rent movies. As more people turn to iTunes and Netflix or big bargain stores like Walmart or Target, Ruark said he simply can’t afford to keep the store open.

"If you can just get (movies or music) with the click of a button in your pajamas at three in the morning, that makes a difference because you don’t have to wait until a store opens to get what you want,” said Kris Abt, a Randy’s employee of 14 years.

Other two stores closed last year
The two other Randy’s M&M stores closed in the past year. The 917 E Danforth Roadstore shut down in August, and the 432 S Santa Fe Ave. store ceased operations in November.

The remaining store, 3200 S Boulevard St., is holding a liquidation sale until it closes its doors at 10 pm Saturday.

The store will then hold an auction for its remaining merchandise and office equipment on July 28, Ruark said.

Ruark, who started the business when he was 25, didn’t expect Randy’s M&M to be open forever. In fact, when the first store opened he said he would be thrilled if they made it to the 1990s.

After making it this far, Ruark, now 55, said the store has been operating on a five-year plan ever since and he knew the end was near.

"Video stores are just about done because the cost of that business model is too expensive now. ... The record business has been dying a quick death, especially during the last five years,” Ruark said.

"Young people are really not buying music any more; buying CDs is just not their thing. I’m not complaining, it’s just a realization that (the Internet) is where everything is going.”

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David Stanley Ford





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John from OKC,
It's cheap bums like you that kill local business and allow faceless chains to thrive. I'm sure the fine people of Minnesota (where Best Buy's headquarters is located) appreciate your support.

Jay,
Ditto.
James, Oklahoma City - Jul 18, 2009 at 1:08 pm
I think there will still be a market, although very small, for actual music and video stores. There are still plenty of folks out there that want that experience. There won't be very many but people will still go to them. Only the strong will survive!
Jess, Warr Acres - Jul 17, 2009 at 9:33 pm
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I will miss Randys too because they usually had hard to find music. If you wanted pop crap you can go to Best Buy. But yeah they were a little overpriced on certain items. Like John said Guestroom records is great. Size records is good too but once again if you want pop dint waste your time.
matt, Mustang - Jul 17, 2009 at 6:14 pm
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Guestroom Records in Norman. A great source of music from an independent record store. Another reason to not Edmondize my Norman!
John, Norman - Jul 17, 2009 at 4:37 pm
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I have fond memories of the one time I walked into Randy's, looked at the ridiculous price of a dvd I was looking for, then proceeded to go to Best Buy to get it for half that.
John, Oklahoma City - Jul 17, 2009 at 2:58 pm
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Randy's was a part of my children's childhood. Nice store, nice people. I think I personally helped them keep going with my late fees. I wish Randy and all the crew the best of luck. Well done. Thanks.
Kelly, edmond - Jul 17, 2009 at 1:29 pm
I can remember when a store sold washing machines and televisions. A store that sold lamps. A men's clothing store as well as a women's clothing store. I remember when a gas station sold gas and maybe a 3 year-old bag of Guy's peanuts but they did check your oil, clean your windshield checked tire pressure AND pumped your gas. "DING" I find it somewhat disconcerting when one can buy shrimp, tampons and a muffler all under the same roof.




Cale, oklahoma city - Jul 17, 2009 at 12:16 pm
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Their crap was waaaay overpriced.
Jason, Seattle - Jul 17, 2009 at 12:08 pm
Sad to see them go, but the long-term technology trends for music, video, news, and a host of others are clear. With the loss of the local brick and mortar though comes the ability to find just about anything at any time of day or night, at a very low cost, a la carte style, with the ability to listen to samples of songs before you buy and find similar artists at the click of a button. To me what we are gaining far outweighs any losses, and the market would seem to agree.
Sean, Oklahoma City - Jul 17, 2009 at 11:39 am
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I have fond memories there at Randy's! Good luck to you and i'm sad to see you go! When I was in college, we were there almost every week renting movies! Thank you for 28 years!
Ashley, oklahoma city - Jul 17, 2009 at 11:20 am
You can still buy LP's and 45's at Memory Market 10th and North May Ave. 1/2 block south on May....
willis, oklahoma city - Jul 17, 2009 at 11:17 am
Craig- I think you hit on a intersting point there. Cost and scope of product are major drivers for many folks and many products. WalMart is a decent example of it in action. Their customer service is at best fair, certainly not what one would get at say a Nordstroms, but then again the price is much lower!
I am probably in a minority these days, but I prefer some more hands on attention and the chance to "kick tires" on items. I think a great compare and contract anymore is Best Buy on laptop PC's vs. the Apple Store for macs.
I have always connected good customer service and connection between an establishment and the consumer as good business, but it is not always a true connection.
Chris, many folks could stand to take the time to read John Locke and Thomas Hobbes, our founding fathers read these guys quite a bit and lifts ideas from both camps...
The idea of free markets in America continues to be debated, but it for sure that there have not been free markets in Amercia since the 1870's. That arguement was lost almost 150 years ago now, the debate is how and what to unencumber and what to regulate.
We are on the end of a 30 year swing of non regulation in markets and it's subsequent excesses. The meltdown of the housing, banking, investment sectors all are results of this most recent period. The bailouts of recent started in the last administration to prevent a total meltdown. It would be nice to see instead a full swing to the opposite end just a swing to the middle, but that might be too much to hope for. Yes, a truely centralized economic society would be bad and inefficent without a doubt.
Now- how the heck one could attach Randy's demise though the changing delivery of media to the current macro economic situation is a pretty challanging leap!
David, Oklahoma City - Jul 17, 2009 at 11:02 am
yeah, george, i just wish all the people who said they were moving to mexico during the bush administration had actually done so - we wouldn't be in this progress socio-facist situation we're in now.
David, Sallisaw - Jul 17, 2009 at 10:53 am
Private industry can't survive/thrive without government intervention. Right now it's a bit out of whack, but desperate times brought a man into office who was willing to take desperate measures. The world ebbs and flows...and the economy will, too. Patience, grasshoppers...patience.
Chris, Jones - Jul 17, 2009 at 10:40 am
Teamless, in seattle
Following your thoughts, then the military should be privatized. And the government has been in the "free market" for years.
George, Durant - Jul 17, 2009 at 9:58 am
Jerry L, true...so true. When will the sheeple wake up and realize that the Obamanation of America must be stopped. The free market must be allowed to thrive and not be controlled by the government. The government,historically, can only provide a poor quality, outrageously expensive product in the most inefficient manner.
Teamless, In Seattle - Jul 17, 2009 at 9:51 am
Jerry L guthrie,
The sky is falling, you better move to Mexico. And hurry, the smart people will thank you.
George, Durant - Jul 17, 2009 at 9:45 am
Randy's was always more expensive than Best Buy and other CD retail outlets. He never had the disc I wanted. I can say that I will miss this Edmond icon for nostalgic reasons only. I imagine that the internet has cut into his sales numbers but it was Randy's margins and selection that sent me packing long ago.
Craig, OKC - Jul 17, 2009 at 9:12 am
I am sad to see thier passing, but I know Randy, and he is a bright bright guy. He has been on top of trends in his business for a long time, and has done his very best to manage a soft landing in a time when many others have just crashed and burned....
You all are right, Blockbuster is next, there house of cards will be falling in soon, if their fiscal ledgers are correct. They are bleeding money now and can't stop it.
While I embrace the technological and new delivery methods, I do miss brick and mortor experences. The virtual world is a socially isolating technology, there is something said for physical human interaction that will go missing. I used to love going and listing to albums in the sound rooms and then using hard earned/saved money to get a single now album.
So long Randy, you are a great person, and I look foward to your next endevor!
David, Oklahoma City - Jul 17, 2009 at 9:06 am
It's amazing how awesome technology is and how disappointing it can be at the same time.
Britton, Edmond - Jul 17, 2009 at 8:48 am
Camelot, Peaches, Tower Records, Hollywood, all had their runs. Gone are the days when you could walk into a "music store" and listen to an album in a private listening room. Very soon there will be no pressed media. It will only exist in memory modules or on hard drives. Probably the only ones left will be places like Vintage Records who cater to the fringe that will provide just enough business to keep the doors open.
burt, edmond - Jul 17, 2009 at 8:44 am
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Randy's always had that one album that you couldn't find anywhere else.
Raven, Edmond's Ghetto (Guthrie) - Jul 17, 2009 at 8:17 am
Blockbuster is next. How can they justify their prices when compared to Redbox?
Kevin, Oklahoma City - Jul 17, 2009 at 7:48 am
Too bad, I used to shop there when I lived in south Edmond and they had a nice store.
Chris, Warr Acres - Jul 17, 2009 at 4:19 am

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