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Published: August 28, 2005
Keeping fans happy a full time job
By Carter Strickland
Joe Castiglione could very well be in his office today, working through the long list.

The Oklahoma athletic director, you see, has dedicated himself to answering every email sent to him from Sooner fans.

A daunting task, especially now, when fans have louder voices and more outlets than ever before. Online, on the air and out in public, college football fans have their biggest pipeline ever for letting thei...

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